Why you must take immediate steps toward implementing knowledge governance in your organization
The current state of enterprise knowledge
- The volume of human knowledge keeps growing
- Machine knowledge is growing even faster
- This creates added risk and disruption, taxing the limits of traditional KM
A quick assessment:
Just for fun, do you know roughly how many business rules your organization has?
___ I have a pretty good idea
___ I have a rough idea
___ I have no clue
And taking just a rough guess…what percentage of your organization’s business rules are fully documented and managed?
___ At or near 100%
___ Around 75%
___ About half
___ Around 25%
___ Less than 10%
The problem…
Not having clear answers to these questions exposes you to:
- Liabilities
- Risk, both upside and downside
- Missed opportunities
Focusing on your organization’s critical decisions
What are your organization’s critical decision points?
At the strategic level: ______________________________________
_____________________________________________________________
_____________________________________________________________
At the tactical level: _______________________________________
____________________________________________________________
____________________________________________________________
At the operational level: __________________________________
____________________________________________________________
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Assessing decision risk
Decision risk = pcondition x consequences
Where consequences are:
– Qualitative
– Quantitative